Step 1 - Fill in this request form.
Step 2 - Please provide the required screenshot of your StackUp Learn and Earn's "My Profile" Page as shown below before submitting the form.
Step 3 - Please submit a screenshot or electronic copy of your billing statement along with one form of identification, such as a passport, national identity card, or birth certificate. If you've recently changed your nationality, please include your passport, certificate of citizenship, or certificate of nationality.
Important notes:
- If you are using bank transfers via WISE to receive your rewards, please ensure to provide updated bank details if you wish to change your country of residence. This is important because it will affect the currency that we send to you. Your Country of Residence (COR) and bank details all must match to avoid any delays or future troubleshooting. Additionally, please note that there are countries that our WISE partner may not be able to support. Check it out here.
- Failure to provide both the billing statement and one form of identification will result in the request not being processed. Additionally, if the screenshot lacks essential details or if proof of identification and billing information are incomplete, your request will not proceed.