In the case where the player provides the correct information to the StackUp team, the team targets to perform the transfer of rewards within 5-7 working days for both WISE (FIAT) and Crypto payment methods.
If it has been more than 7 days, do check your inbox, including the spam/junk folder. Follow the instructions in the email and respond accordingly. If you have not received an email please submit a request using this form.