If you need to make changes to your withdrawal details—whether for your Wise account or cryptocurrency wallet—you’ll need to request assistance from the StackUp team, as you won’t be able to edit these details on your own. Please double-check that your withdrawal information is correct, without any typos, to avoid delays in processing your request.
Follow these steps to update your withdrawal information:
Step 1: Fill Out the Request Form
Start by submitting a request through this ticket form.
Step 2: Provide Required Screenshots
Before submitting the form, attach a screenshot of your StackUp Learn and Earn "Withdrawal Methods" page for verification. For examples:
WISE Withdrawal Method:
Cryptocurrency Withdrawal Method:
Request Form Reminders:
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Ticket Form Type: Select "Withdrawal Related Matters"
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Include both your current withdrawal information and the new information you want to update. Make sure the details are clear and professional. For example:
- Current Information: (e.g., "Wise account email: john@example.com")
- New Information: (e.g., "New Wise account email: john.smith@example.com")
Once the form is complete, the StackUp team will review your request and make the necessary updates to your account.
Please use the image below as reference: