If you are eligible to create a personal WISE account, please follow these instructions:
On the Wise Platform:
Step 1 - Head over to Create your Wise account
Step 2 - Use the same email address you used for your StackUp account when creating a Wise Personal account.
Step 3 - Once your WISE account is created and verified, click on the profile icon and click ‘Personal Details'.
Step 4 - Fill in the details of your "Personal Information" and "Personal Address".
Step 5 - Let's add your bank details! Navigate to the "Recipients" tab located on the left-hand sidebar. Then, click on "Add Recipients" and fill out all the necessary fields with your local bank account details / UPI ID (applicable for Indian users only).
Step 6 - After adding recipients, ensure that your intended bank account / UPI ID (applicable for Indian users only) is marked as your primary account to receive your currency. Please note that you won't reach this stage without completing the details in Step 4.
Step 7 - Ensure that your WISE account details and your bank or UPI ID details (for Indian users) are consistent. The account names on your WISE account and bank account should match.
Step 8 - Make sure that people can find your account on WISE. To do this, follow the steps below:
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On the WISE web or WISE app, click on your profile name in the top corner.
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Select "Settings" and then navigate to "Privacy and Security."
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Click on "Find me by" and use the toggle options to enable others to find your account.
Step 9 - On the StackUp Finance page, click the 'Balance' button and navigate to the 'My WISE Account' section. Add your WISE email address and WISE tag (if available) / UPI ID (applicable for Indian users only).
Hooray! 🙌 You’re all set to withdraw your rewards and receive them in your local currency. Open a ticket if you need further assistance.